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Troubleshooting

This section presents some possible causes for common problems

map2hand application will not start up

Device is not running at least version 4.0 of PalmOS

Maps are not listed on the initial screen

In order to list the maps, the "Maps..." button must be tapped.

If maps are stored on the expansion card, they must be in a directory called /Palm/programs/map2hand/maps

Maps have not been converted to map2hand format (use the MapMaker.jar desktop application)

Map is not shown on the screen when "View" is selected

Map has been converted at the wrong resolution.  If you have a low-resolution (160x160) device, then maps converted at high-resolution will not be visible.

Display is stuck on "Closing map file" after completing calibration

The map is being written back to the expansion card.  This can take some time with slow cards.

GPS position is not displayed on the map

Baud rate for serial (non-bluetooth) GPS device is not correct

Current location is not on the map

Map is incorrectly calibrated

GPS device is not able to obtain a position fix

GPS position is not displayed accurately

Map calibration is inaccurate

Calibration points are too close together

Map covers too large an area for calibration to be accurate across the entire map

Map is not a true representation of the area in question.  Many road maps only show approximate positions of the roads, and are not intended to be accurate when used with GPS devices.

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Map images produced from the Ordnance Survey Get-a-map service.
Image  reproduced with kind permission of Ordnance Survey and Ordnance Survey of Northern Ireland